If you are facing issues with your Hisense Android TV, resetting it can help solve most of the problems. Resetting the TV is a straightforward process and can be done in a few simple steps. In this article, we will guide you through the process of resetting your Hisense Android TV.
Step 1: Accessing the Settings Menu
The first step is to access the settings menu on your Hisense Android TV. You can do this by pressing the Home button on your remote control and selecting the gear icon on the right-hand side of the screen. This will open the settings menu.
Step 2: Selecting Device Preferences
Once you are in the settings menu, scroll down and select the “Device Preferences” option. This will open a new menu with various options.
Step 3: Selecting Reset
In the Device Preferences menu, scroll down and select the “Reset” option. This will give you two options: “Reset Wi-Fi, mobile & Bluetooth” and “Erase all data (factory reset)”.
Step 4: Choosing the Reset Option
If you want to reset only the network settings, select the “Reset Wi-Fi, mobile & Bluetooth” option. If you want to reset the TV to its factory settings, select the “Erase all data (factory reset)” option. Selecting the factory reset option will erase all data on your TV, including installed apps and user data, so make sure you have a backup of important data before proceeding.
Step 5: Confirming the Reset
After selecting the desired reset option, you will be asked to confirm your choice. Select “Erase everything” to proceed with the factory reset or “Reset settings” to reset only the network settings.
Step 6: Wait for the Reset to Complete
Once you confirm the reset, the TV will restart and begin the resetting process. Wait for the process to complete. This may take a few minutes, and the TV will restart several times during the process.
Step 7: Set up the TV
After the reset is complete, you will need to set up your Hisense Android TV again. Follow the on-screen instructions to set up the TV, including Wi-Fi network and Google account.
Step 8: Install Apps
Once you have set up the TV, you can install apps from the Google Play Store. Sign in to your Google account and download your favorite apps.
Step 9: Troubleshooting
If you are still facing issues with your Hisense Android TV after resetting it, you can try troubleshooting the problem. Check the Hisense website for firmware updates or contact Hisense customer support for further assistance.
Step 10: Conclusion
Resetting your Hisense Android TV can help solve most of the problems you may encounter. Follow the steps outlined in this article to reset your TV and get it back to its default settings. If you have any questions or need further assistance, feel free to contact Hisense customer support.